While Hybeam is not responsible for content that is transmitted by its servers, out of respect for its customers, Hybeam takes a zero tolerance approach in regards to network abuse.

Hybeam defines network abuse as sending bulk unsolicited email (spam), initiating denial of service attacks or other forms of attack as well as the transmission of any material in violation of any government regulation. This material includes, but is not limited to, copyrighted material, material legally judged to be threatening or obscene, or material protected by trade secret.

When a complaint regarding network abuse is received, our network administrators investigate it. If the complaint is found to be legitimate, action is taken according to the type of abuse.

If the abuse is such that it is a threat to our continued operation, we will immediately shutdown the account. In all other cases, we will contact you before taking action, unless alternative arrangements have been made.

Please note that Hybeam considers spamming to be a threat to our continued operation. As our bandwidth providers will block our IP range in the case of incessant spamming, we take this matter very seriously. Any account found to be spamming would be immediately shutdown. You will be notified as soon as possible after the shutdown.

Notification Procedure

Unless the abuse is such that it is a threat to our continued operation or the resulting abuse will cause our IP range to be blocked, we will always notify you before taking action. Depending on the severity of the abuse, you will be given two warnings before your account is terminated.